Collision Repair Service Process Overview

1. Initial Assessment and Estimate:

   - The process begins with an initial assessment of the vehicle's collision damage. Our expert technicians carefully inspect the vehicle to determine the extent of the damage and develop a detailed repair plan. A comprehensive estimate is provided to the customer outlining the required repairs and associated costs.

2. Insurance Claim Processing:

   - If the customer is filing an insurance claim for the collision repair, we assist them in navigating the claims process. Our team works closely with the insurance company to provide all necessary documentation and information to expedite the claim and ensure timely approval.

3. Disassembly and Preparation:

   - Once the repair plan is approved, the vehicle is disassembled, and the damaged areas are prepared for repair. Any necessary parts are ordered, and the vehicle is prepped for the repair process.

4. Body Repair and Restoration:

   - Our skilled technicians begin the repair process, addressing structural damage, dents, scratches, and other collision-related issues. Advanced repair techniques and equipment are used to restore the vehicle's bodywork to its pre-accident condition. 

5. Paint Preparation and Application:

   - After the body repairs are complete, the vehicle undergoes paint preparation, including sanding, priming, and masking. Our team meticulously matches the vehicle's paint colour using state-of-the-art colour matching technology before applying the paint with precision and care. 

6. Quality Control and Inspection:

   - Once the paintwork is complete, the vehicle undergoes thorough quality control and inspection. Our technicians meticulously inspect the repairs to ensure they meet our high standards of quality and craftsmanship.

7. Reassembly and Final Touches:

   - After passing the quality control inspection, the vehicle is reassembled, and any final touches are made to ensure everything is in proper working order. Interior and exterior components are reinstalled, and the vehicle is cleaned and detailed.

8. Customer Review and Approval:

   - Upon completion of the repairs, the customer is invited to review the work and ensure they are satisfied with the results. Any questions or concerns are addressed, and adjustments are made as needed to ensure complete customer satisfaction.

9. Delivery and Follow-Up:

   - Once the customer approves the repairs, the vehicle is ready for delivery. Our team coordinates with the customer to arrange pickup or delivery according to their preference. We follow up with the customer after delivery to ensure their satisfaction and address any additional needs or questions they may have.