Payment & Pricing FAQ’s

  • We accept various payment methods, including major credit/debit cards (Visa, Mastercard), bank transfers, and cash payments. For insurance claims, we also work directly with insurance companies for payment processing.

  • Our repair quotes include all necessary costs for the specified services, parts, and labour. However, additional fees may apply for specialised services, parts sourcing, or extensive repair work, which will be clearly communicated before proceeding with any work.

  • Currently, we do not offer in-house financing options. However, we can provide guidance on available financing solutions or work with your insurance provider to facilitate payment arrangements for covered repairs. Contact us for more information.

  • Absolutely! We offer free, no-obligation quotes for all our repair services. Simply contact us with details about your vehicle and the repairs needed, and we'll provide you with a comprehensive quote tailored to your requirements.

  • Yes, we value our loyal customers and offer discounts for repeat business and fleet services. Contact our team to discuss special pricing arrangements for ongoing maintenance or multiple vehicle repairs.

  • We strive to ensure customer satisfaction with our repair services. In the rare event of dissatisfaction, we will work with you to address any concerns and find a suitable resolution. Refunds may be provided for valid reasons, subject to our refund policy terms and conditions.

  • No, we believe in transparent pricing and strive to avoid hidden charges or unexpected fees. Our quotes and invoices clearly outline all costs associated with the repair services, so you can have confidence in the transparency of our pricing.

  • We understand that circumstances may change, and we'll do our best to accommodate any necessary modifications to your repair order. Please contact us as soon as possible to discuss any changes, and we'll work with you to adjust the service accordingly.

  • Upon completion of the repair work, we will provide you with a detailed invoice outlining the services performed and the associated costs. You can also request a copy of your invoice or payment receipt from our team at any time for your records.

  • While we strive to offer competitive pricing for our high-quality repair services, we do not typically offer price matching for competitor quotes. Our focus is on delivering exceptional value and superior craftsmanship to every customer. Please discuss this with us and we may be able to accomodate.